Hluma Medical Centre

Information We Collect

• Personal details such as your name, phone number, email address, and contact information.
• Medical information required to provide healthcare services.
• Appointment and enquiry information submitted through our website, email, phone, or WhatsApp.
• Basic website usage information such as browser type, device information, and website activity.

How We Use Your Information

• Schedule and manage appointments.
• Provide medical consultations and healthcare services.
• Maintain patient records.
• Communicate with you regarding appointments, treatments, and healthcare services.
• Process payments and medical aid claims where applicable.
• Improve our services and patient experience.
• Comply with legal and healthcare regulatory requirements.

Confidentiality & Data Protection

Sharing of Information

• When necessary to provide healthcare services.
• With laboratories, specialists, or healthcare providers involved in your treatment.
• For medical aid claims and healthcare administration.
• When required by law or regulatory authorities.

Cookies & Website Usage

Your Rights

• Request access to your personal information.
• Request corrections to inaccurate information.
• Update your contact details.
• Raise concerns regarding the handling of your information.

Changes to This Policy

Contact Us